I hate this damn store with a passion. I only come here because it's the closest one to my house so it's really convenient. I was in there a few days ago and it still bothers me to this day. The security guard who goes by the name of "Darnell" kept following and walking around every damn aisle I was in. He even walked right past next to me when I was looking at skincare products and I was the only person in the aisle. I'm beginning to think one of the workers whispered something in her ear piece when I got to the register bc I heard her say his name. Idk if it was a coincidence or if something was purposely said but regardless, I spend way too much damn money in that place to be followed around like some type of animal. I shouldn't be made to feel uncomfortable when I'm giving this business my hard earned money.
Went in with my girlfriend and a security continued asking me if i stole a highlighting pencil all because i looked spanish she asked no one else in the store and kept following me i was extremely offended if you are a person of color or minority you should avoid this place because apparently they only treat you equal if you look like a rich white person
like all Ulta's his is a beauty lovers paradise but this one always seems to be a bit disheveled.
This store was a mess. Any Nyx product I looked for wasn't in the proper spot, there weren't samples of things I wanted to try (Nyx products). I walked out without buying anything and won't be going back. Also didn't see any store staff to ask for help, except behind the register. I literally walked out and over to Sephora instead.
Ulta Beauty is a US Hair Care Studio based in Bay Shore, Virginia. Ulta Beauty is located at 1701 Sunrise Hwy, Bay Shore, NY 11706, USA.
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