I have an added reason to like this store. As a handicapped person it is sometimes difficult for me in an environment like this, but I have not been left high and dry by the employees. This is the only Lowe's I will go to, there are others around me in Farmingdale and Massapequa, but I have yet to get this great service in those stores.
I walked in here 100% intending to purchase a new washer and dryer. I sat in the appliance department for 20 minutes while other employees paged whoever was responsible for appliances and they never showed up. So I left and now I'm going to Home Depot to see if they'll appreciate my business.
This is the best Lowe's on the island. The people are friendly AND they usually know what they are talking about, and if they don't they will tell you so...and then find the person who knows. When they help they don't just point or grunt out "aisle 5", they tell you and then walk you there, usually right to whatever you're looking for. I also like this store, because everyone speaks English. Now before you start screaming "racist ", I myself am a second generation American, but I don't expect everyone I meet to know a tongue that I spoke fluently before kindergarten, to be spoken by everyone else.
Well stocked, knowledgeable staff and short check outs make Lowe's my go to home improvement store.
I wish I could give negative stars to this store & its customer service we ordered a stove & were promised parts that it comes with & then when we received the order it had a missing attachment I called the store & Samsung I was advised that they will order a replacement & which they did but a wrong part came I called them to tell and the manager DAN who took my order gave me attitude and said to call Samsung when I called them they stated clearly that the store lied and the WOK attachment doesn't come with the stove. I called him back & he said there is nothing he can do about it & said I can return the stove because that is the only choice I have . NEVER EVER GOING TO LOWES AGAIN & WILL COMPLAIN BETTER BUSINESS BUREAU ABOUT THEIR LIES.
Ask 7 associate for an item. I was sent from one department to another. Not one bothered to look it up. I will not be going to Lowes anytime soon
Lowe S Home Improvement is a US Hardware Store based in Bay Shore, Virginia. Lowe S Home Improvement is located at 800 Sunrise Hwy, Bay Shore, NY 11706, USA.
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